Comvigo IM Lock Internet Filter Blog

From: AVG Technical Support [mailto:support@avg.com]
Sent: Wednesday, October 15, 2008 12:59 PM
To: James Tanner
Subject: Re: G#0803196789 - Please Retest

Dear Sir/Madam,

thank you for your email.

Unfortunately, the current virus database version may detect the
mentioned virus on some legitimate applications. We can confirm that
it is a false alarm. We would like to inform you that the false
positive will be removed in the next Definitions update. Please update
your AVG and if a new Definitions update was downloaded, check whether
the file is still detected.

If you need to restore deleted files from AVG Virus Vault you can do
it this way:
- Open AVG user interface.
- Choose “Virus Vault” option from the “History” menu.
- Locate the file that was incorrectly removed and select it (one
click).
- Click on the “Restore” button.

We are sorry for the inconvenience.

Best regards,

Lukas Mencl
AVG Technical Support

website: http://www.avg.com
mailto: support@avg.com

We are getting a lot of false positives from AV Software out there.   Let me make one thing crystal clear: 

There are no IM Lock processes that are viruses or trojans, etc.  Zero, none of them.  Any AV software that is coming up with false positives for Im Lock Software is just wrong.  Period. 

Please don’t believe anything an Antivirus software does is gospel.  These things are wrong a good bit of time.  They do not do their due diligence on all the file names people report, they simply add them to a list ad hoc, and count on you, their customer, to believe them.  A lot of times this causes a conflict with legit programs that the customer wants to use, like IM Lock.

So, if you see any AV software that is reporting IM Lock as false positives, please let us know, support@comvigo.com.  Also, please write them directly and let them know how they are interfering with your ability to own and freely use the software you want to own and use.

All of our processes are clearly marked as belonging to Comvigo, Inc.  We proudly stand behind all of our processes, all of our files,  and all of our software.

Any antivirus software claiming otherwise is simply wrong, and should be carefully looked at because what else are they getting wrong, and does their company do any due diligence?

Signed:

 

Comvigo, Inc.

IM Lock now features word match blocking, partial and full word match.

With IM Lock you can now block in Unicode.  This includes characters in Chinese, Russian, Greek, Japanese, Korean, Hebrew, etc.